Q: Do you except returns?

Returns Policy You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you have any questions on how to return your item to us, please feel free to contact us via email (contact@drippadon.com).

Question 1

How do I pay for my drip?

Accepted Answer

You can pay for your drip with:

Question 2

How do you ship drip and how much dose it cost?

Accepted Answer

All our drip's shipping cost are included in the price and are not charged extra.

Question 3

Why do my billing and shipping address have to match?

Accepted Answer

If the billing address doesn’t match your shipping address this could be because of pre saved or auto fill.
 
...

Question 4

Why didn’t I receive my order confirmation?

Accepted Answer

If you haven’t received your order confirmation please contact us via email at contact@drippadon.com.

Question 5

When will my order arrive?

Accepted Answer

Your delivery arrival time will be displayed before completing your checkout.
 
Deliveries arrival time can vary depending on holidays, item, order size and delivery location.
 
Delivery Times
UK 2-3 business days
US 3-6 business days
Europe 2-14 business days
Africa 8-14 business days
Asia 6-25 business days
Australia 2-5 business days
 
Note: Delivery times may be subject to change if the distribution service provider changes its policies. As our drip is produced on demand this may also impact delivery dates and could posible add an additional 5-7 business days to its arrival date.

Question 6

Do you except returns?

Accepted Answer

Returns Policy
You have ​14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non​refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.
​
If you have any questions on how to return your item to us, please feel free to contact us via email (contact@drippadon.com).

Question 7

How can I contact you?

Accepted Answer

You can contact us via email on contact@drippadon.com.

Question 8

VAT

Accepted Answer

DrippaDon dose not charge VAT.

Question 9

Can I track my order?

Accepted Answer

Yes you can.
 
Please check your inbox or junk mail folder for your email confirmation to find shipping and tracking details.
 
Once the item arrives in your country you will have more detailed information off your shipping unless your country docent provide this.

Question 10

After Care?

Accepted Answer

To find your Drip After Care information please click following link drippadon.com/aftercare.

FREQUENTLY ASKED QUESTIONS

How do I pay for my drip?

How do you ship drip and how much dose it cost?

Why do my billing and shipping address have to match?

Why didn’t I receive my order confirmation?

When will my order arrive?

Do you except returns?

How can I contact you?

VAT

Can I track my order?

After Care?

NEVER MISS OUR UPDATES ABOUT
NEW ARRIVALS + SPECIAL OFFERS

FREQUENTLY ASKED QUESTIONS

How do I pay for my drip?

How do you ship drip and how much dose it cost?

Why do my billing and shipping address have to match?

Why didn’t I receive my order confirmation?

When will my order arrive?

Do you except returns?

How can I contact you?

VAT

Can I track my order?

After Care?

NEVER MISS OUR UPDATES ABOUT NEW ARRIVALS + SPECIAL OFFERS

NEVER MISS OUR UPDATES ABOUT
NEW ARRIVALS + SPECIAL OFFERS